Senior / Staff Mechanical Engineer, Dropbox

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. 

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Zipline builds and operates autonomous delivery systems that move critical goods reliably and safely. Dropbox is our customer-facing package-loading product that integrates mechatronics, sensors, electronics, access control, user interaction, and environmental protection so untrained users can hand off packages to our droids. Failures or slow service at Dropbox directly increase field escalations, maintenance cost, and delivery delays—this role changes fleet uptime and customer trust.

As a Senior Mechanical Engineer on Dropbox, you will own the mechanical architecture and detailed design of key assemblies through validation, production ramp, and fleet operation. You will make architecture-level tradeoffs that balance safety, reliability, manufacturability, and serviceability for an unattended field-facing product. This is a hands-on, individual-contributor role responsible for designs that must meet high-cycle life, environmental exposure, and low-maintenance targets in real-world sites.

What You'll Do

• Own end-to-end mechanical scope for Dropbox assemblies: requirements, architecture, detailed CAD, drawings, specifications, BOMs, and production release.
• Define success metrics for your systems (e.g., target field MTBF, service MTTR, production yield, or mean time between service actions) and drive design choices to meet them.
• Translate customer workflows, hazard analyses, and droid interfaces into mechanical requirements and verified designs that minimize field interventions.
• Lead trade studies and system-level decisions across safety, reliability, cycle time, environmental performance, serviceability, DFM, DFA, cost, and schedule; document chosen trade-offs and residual risks.
• Create GD&T, datum strategy, alignment schemes, and tolerance stack-ups across complex electromechanical interfaces to ensure consistent assembly and alignment during high-volume builds.
• Perform and apply first-principles analysis, hand calculations, kinematic analysis, fatigue/wear assessments, and FEA to set margins and validate designs against defined targets.
• Integrate actuators, transmissions, bearings, sensors, PCBAs, connectors, harnesses, seals, and embedded controls into reliable assemblies; define and verify mechanical/electrical interfaces.
• Partner closely with Electrical, Embedded Software, Systems, Test, Reliability, Manufacturing, Operations, and Safety to develop validation plans covering functional, lifetime, environmental, abuse, and fault-condition scenarios.
• Prototype rapidly, run targeted experiments and test campaigns, and use data to down-select concepts and reduce technical risk; own test evidence and acceptance criteria.
• Lead investigations of prototype, production, and field failures: contain, establish root cause, implement corrective actions, and track recurrence reduction metrics.
• Work directly with suppliers, NPI, and Manufacturing to implement DFM/DFA changes, improve yield, and qualify production processes; support supplier qualification and on-site manufacturing troubleshooting.
• Use fleet telemetry, service records, and field observations to prioritize design changes that reduce failure rates and maintenance burden; report measurable improvement in uptime or service events.
• Mentor other engineers, establish mechanical design best practices, and drive improvements in documentation quality and release discipline.

What You'll Bring

• Proven end-to-end ownership of electromechanical hardware through concept, validation, production ramp, and field deployment in customer-facing or unattended systems.
• Deep mechanism and structure design experience (actuators, transmissions, bearings, seals, high-cycle moving assemblies) with demonstrated fatigue, wear, and environmental design competence.
• Strong mechanical fundamentals (hand calculations, FEA grounding, kinematics, bolted joints, materials, tolerance analysis) and advanced CAD skills managing system-level assemblies and drawing releases.
• Demonstrated GD&T mastery, datum strategy, and practical tolerance-stack experience enabling repeatable high-yield assembly.
• Prototyping and test experience; ability to define and run experiments and convert data into design decisions.
• Track record resolving complex or intermittent hardware failures through disciplined root-cause analysis and corrective action implementation.
• Experience integrating PCBAs, wiring harnesses, motors, sensors, and embedded controls into mechanical designs.
• Experience working directly with suppliers and manufacturing to ship high-volume, high-reliability hardware; comfortable leading supplier qualification and on-site problem solving.
• Location & logistics: this role is in-person in South San Francisco with regular on-site collaboration. Expect travel (~10–25% typical) to suppliers, manufacturers, test locations, and deployment sites depending on program needs.
• Operating intensity & constraints: you will work on customer-facing, unattended field systems where rapid escalation, supplier trips, test campaigns, and production-support nights are required to protect fleet uptime; must be comfortable with high-responsibility, hands-on delivery cadence.
• Traits: decisive engineering judgment, clarity in documenting assumptions and risks, rigorous data-driven decision-making, and calm, methodical troubleshooting under field pressure.

What success looks like

• Delivered mechanical releases that meet agreed field reliability targets and ramp to production with ≥ target yield.
• Reduced field service events or mean time to repair for owned assemblies as demonstrated by telemetry and service records.
• Established repeatable validation coverage and supplier processes that shorten failure-to-fix cycles and lower cost per service event.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!