Quality Assurance Coordinator

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

We are searching for a Quality Assurance Coordinator to join our team The QA Coordinator position is responsible for supporting the flow of materials and information as related to the San Bernardino Quality Team. The San Bernardino Quality Team includes:  Import Inspection / Repair, Returns, and Fender.com. Additionally, this position is responsible for purchasing supplies and equipment related to the inspection and repair process.

Essential Functions:

• Coordinates material movements: Schedules materials for inspection, STO Shipments, MIRC shipments and E-waste pickups. Assists with processing defective units to be returned to vendor.  Request repair parts, and expenses materials as needed.
• Inventory: Monitors inventory movements within all departments and coordinates cycle counts and year-end physical inventory counts to assure inventory accuracy of 99.9%.
• Tracks and Reports: Generates and distributes weekly / monthly inspection, returns and inventory reports (additionally as needed).  Updates and distributes performance metrics for each department.  Generates and distributes monthly inspector report cards.  Collects, updates and files daily checklist and audit sheets.        
• Analyze and report / provide feedback: Reviews daily checklist and audit sheets.  Submits requisitions for replacement tools, equipment and supplies to the Quality Manager.  Processes approved requisitions for purchase. Recommend changes to increase departmental efficiency and productivity.  Participate in the review departmental performance metrics and assist with developing corrective action plans.
• Provides administrative / operational support: Assist with the inspection / labeling / RA processing / Fender.com order processes as needed.
• Champion continuous improvement methodologies: Assures that continuous improvement methodologies are adhered to within assigned work area. Assure utilization and maintenance of appropriate documentation and visual aids.
• Assist in program launches: Assist Quality Manager with the coordinating activities, to ensure new programs, policies and service levels are effectively implemented
• Participate as a member of the Quality Team. Attends appropriate team meetings. Accept responsibility to quickly identify any areas of lack of cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues effecting cohesiveness. Actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization.

Qualifications:

• High School Diploma
• Three to five years in an administrative, inventory or coordinator position.
• Excellent verbal and written communication skills.
• Ability to work independently
• Efficient with MS office (Excel, PowerPoint, Visio, Word)
• Efficient in SAP and can extract data and disposition materials as needed

About Fender Musical Instruments: Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $20 to $26 per hour.

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