OpenAI

Field Engineer

Job Description

Posted on: 
2025-12-06

Responsibilities

  • Serve as the primary engineering owner for robotic workcells.
  • Partner with technicians to develop scalable support processes.
  • Diagnose and resolve issues across mechanics, electronics, and software.
  • Create documentation and diagnostic playbooks for technicians.
  • Develop hardware and software tools for fleet support and diagnostics.
  • Perform on-site troubleshooting and support prototype systems.
  • Manage and respond to inbound tickets, maintaining documentation.

Job Requirements

  • 5+ years of experience with electromechanical or robotic systems.
  • Ability to troubleshoot and repair issues in operational settings.
  • Comfortable working across mechanical, electrical, and software disciplines.
  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, or related field.
  • Strong organizational skills and disciplined ticket management.
  • Experience with robot middleware and motion-control stacks is preferred.
  • Ability to write clear technical documentation and SOPs.
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