Sr. Manager, Strategic Accounts
Location
Palo Alto, CA
Level
Manager / Director
Department
Robotics & Automation
Type
Salary
$186,000 - $214,000
Job Description
Posted on:
2026-04-10
Responsibilities
- Own operational execution for HVE customers, ensuring measurable outcomes.
- Drive value throughout the hardware development and manufacturing lifecycle.
- Build and maintain relationships with hardware engineering and operations leaders.
- Lead and develop a team of Customer Success professionals.
- Conduct structured business reviews with customer stakeholders.
- Collaborate with cross-functional teams to ensure successful customer deployments.
- Identify and drive expansion opportunities within existing accounts.
Job Requirements
- 8–12 years of experience in electronics development, manufacturing, or hardware program leadership.
- Experience across hardware development and manufacturing lifecycles, including NPI, PVT, Ramp, and Mass Production.
- Proven track record in leading teams and coaching strong performers.
- Understanding of the importance of manufacturing KPIs and their impact on business outcomes.
- Demonstrated ownership and execution in high-pressure environments.
- Ability to thrive in startup settings and solve ambiguous problems.
- Strong communication skills to influence Director and VP-level stakeholders.
