Formic

Robotics Field Service Engineer

Job Description

Posted on: 
2026-02-27

Responsibilities

  • Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells.
  • Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly.
  • Provide hands-on technical support to customer operators and maintenance teams.
  • Log service activity, asset updates, and spare part requirements in CMMS systems.
  • Monitor system performance remotely using Formic dashboards and fleet tools.
  • Document service work, root cause analysis, and follow-up actions with clarity and precision.
  • Identify recurring failure patterns and escalate systemic risks for broader improvement.

Job Requirements

  • 3+ years of hands-on field service experience supporting robotic or industrial automation systems.
  • Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
  • Experience using CMMS platforms to track and report maintenance activity.
  • Comfortable with local travel up to 80% and overnight travel up to 50%.
  • Clear written and verbal communicator capable of producing structured service documentation.
  • Demonstrated commitment to safety and disciplined field execution.
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