Arm

Director Applications Engineering Silicon

Job Description

Posted on: 
2026-06-10

Responsibilities

  • Lead and mentor a distributed team of Silicon FAEs across various regions.
  • Ensure quality execution for silicon customer support and evaluation processes.
  • Develop staffing models and operational frameworks for support teams.
  • Track critical metrics related to customer engagement and support outcomes.
  • Collaborate with Sales, Program Managers, and Engineering teams on strategy and risk management.
  • Manage the transition of critical issues to higher support levels with quality evidence.
  • Drive technical enablement programs for Silicon FAEs and represent field insights in product roadmaps.

Job Requirements

  • 12+ years in semiconductor/customer engineering/FAE roles, with 5+ years in leadership.
  • Proven experience managing globally distributed engineering teams.
  • Strong background in server silicon/platform deployment and support models.
  • Experience with server and network infrastructure players.
  • Demonstrated cross-functional collaboration with sales and engineering teams.
  • Strong operational skills in lifecycle management and incident governance.
  • BS in Electrical Engineering, Computer Engineering, or Computer Science; MS preferred.
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