Reliability Engineer, PSO, Amazon Prime Air, Amazon Prime Air

The Reliability Engineer at Amazon Prime Air will focus on driving hardware and software functionality development, ensuring technical reliability within drone operations, and collaborating with engineering teams to improve system performance and reliability.

• Investigate drone system performance for anomalies and deliver solutions.
• Lead cross-functional system investigations to optimize drone system performance metrics.
• Drive continuous improvement initiatives using data-driven insights.
• Deliver measurable system behavior improvements impacting customer experience.
• Communicate strategies and results effectively to senior leadership and partners.
• Collaborate with design engineering teams to enhance system reliability.
• Address engineering problems discovered in the field based on system data and customer feedback.

• 6+ years of experience in designing or architecting systems.
• Proficiency in at least one modern programming language (Python, Ruby, etc.).
• Experience in leading the design, build, and deployment of complex software solutions.
• Familiarity with distributed systems at scale is preferred.
• Experience in driving improvement programs in operations and engineering fields.
• Strong technical communication and documentation skills.
• Ability to translate complex system functions into digestible insights.