Kenworth Truck Co.

Summer 2026 Intern | Field Service Engineer

Job Description

Posted on: 
2026-01-05

Responsibilities

  • Collaborate with electrical/mechanical engineers and Field Service representatives to resolve dealer/customer concerns on vehicles.
  • Provide service-related feedback into new product development processes.
  • Ensure serviceability and reliability standards are met and exceeded.
  • Manage corrective action flows for field feedback to engineering groups.
  • Identify and report field defects for new product infant care.
  • Communicate effectively about concerns and corrective actions.
  • Analyze hardware and firmware designs and support cross-divisional collaboration.

Job Requirements

  • Currently enrolled in an undergraduate or graduate engineering program (Electrical, Automotive, Mechanical).
  • Junior or senior standing preferred.
  • Strong problem-solving skills and ability to innovate solutions.
  • Excellent communication and interpersonal skills.
  • Familiarity with Failure Reporting and Corrective Action Systems.
  • Moderate abilities in data analysis software.
  • Understanding of electrical/electronic systems in heavy-duty truck applications.
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