Avionics/Electrical Systems Field Service Engineer
Location
Broomfield, CO
Level
Senior-Level
Department
Aerospace & Space
Type
Salary
$84,000 - $115,000
Job Description
Posted on:
2025-06-03
Responsibilities
- Serve as the primary technical support contact for OEM customers and Service Centers.
- Troubleshoot complex avionics systems, including Honeywell products.
- Provide on-site and remote assistance for technical issues.
- Develop customer relationships to understand and support technical needs.
- Participate in continuous improvement projects to enhance customer experience.
- Document customer communications and manage technical issues through closure.
- Provide frequent updates on customer issues to leadership.
Job Requirements
- 6+ years of experience troubleshooting avionics systems on aircraft.
- 5+ years of customer-facing support experience.
- Extensive knowledge of Honeywell Integrated Avionics systems for Pilatus aircraft.
- High School Diploma or GED required; Bachelor's degree preferred.
- Strong customer-centric mindset and communication skills.
- Ability to work independently and manage conflicting priorities.
- Experience with Lean Six Sigma tools for process improvement.
