Senior Systems Engineer

This position provides technical assistance and support for the company's IT operations and systems across multiple locations, focusing on end-user support and system troubleshooting.

• Provide operational and end-user support for IT systems, including Windows AD, Azure, and AWS.
• Manage server deployment, monitoring, and audio-visual systems.
• Troubleshoot and resolve hardware and software issues promptly.
• Log and manage support tickets in the Service Management system.
• Ensure compliance with corporate IT standards and best practices.
• Collaborate with the IT team to improve processes and resolve issues.
• Maintain system documentation and perform log reviews.

• Strong background in O365 applications and services.
• Proven experience in end-user support and training.
• Solid experience in IT systems and network administration.
• Proficient in computer hardware and software troubleshooting.
• Self-motivated with strong problem-solving skills.
• Ability to communicate technical information clearly.
• Bachelor's Degree in a relevant field or equivalent experience.